![]() Judging from user reviews, Heartland also seems very responsive to requests for new integrations. We would like to point out, however, that if you are happy with the broader feature-set of the POS solution and the integrations library does meet your needs, then the limited number of options to sync with third-party apps is unlikely to be an issue. What’s more, use of some integrations incurs extra costs. The integrations library isn’t terrible, but there could be a lot more on offer. ![]() When it comes to integrations, Heartland doesn’t perform as well as some other solutions we reviewed. If this is something you’re looking for, then you should consider one of the higher-tier plans. The sales app is currently only compatible with iPads, however, so this is something to keep in mind if you need to connect a portable POS to your register.įinally, it’s worth keeping in mind that, while you can purchase the POS system separately, Lightspeed can also be leveraged as an all-in-one solution that allows retailers to take care of their POS, inventory management, analytics, ecommerce store, and even accounting. Lightspeed is also platform-agnostic and browser-based, meaning that it runs on either Windows or macOS with Chrome or Safari. It’s possible to get around most of these shortcomings with the use of intermediary apps, but this approach may require extra learning time and costs. somewhat limited support for different types of hardware and a lack of availability of Lightspeed’s in-house payment processor in some countries, which means that you’ll have to use a third-party service). These include few native integrations for most well-known ecommerce platforms like Shopify, WooCommerce, BigCommerce etc. There are a handful of downsides and caveats that sellers should be aware of, however. Lightspeed also offers dedicated solutions for restaurants and golf clubs, each with an array of specialised tools. It has more or less everything you would expect from a point-of-sale system for brick-and-mortar retailers, including sales and customer management, sales histories, analytics, and intuitive back-office and front-end dashboards. Lightspeed scored reasonably well in the features category. In regards to the POS system itself, features include email receipts, gift cards and loyalty program discounts, a customer-facing display, and a mobile app.įinally, enterprise users have access to price lists and customizable products, purchase order allocation, user interface training, training accounts, and the API.Īs a slight negative, it’s also worth pointing out that advanced analytics are not available on the lowest-priced “Plus” plan, although limited reporting functionality is included. Retailers will have access to an array of tools for managing inventory, organizing vendors and retail buyers, running advanced reports, storing customer details, setting employee permissions, and more. It is recommended that Heartland be used with an iPad, but it’s also possible to run the software on an Android tablet (depending on the software version) or through a browser on a desktop computer. It definitely ranks as one of the most feature-rich platforms we’ve reviewed, especially on the analytics and reporting front. Heartland doesn’t disappoint when it comes to features.
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